Network General Support Resources | Print Page |
Approved Patches
The section outlines tested and approved patch status associated with Sniffer appliances. Testing is only done on current product versions and one version back.
Contacting Technical Support
This section provides a list of regional support phone numbers.
Current Versions
This section lists the current release version of Network General software and the latest Service Pack, if any, that are available for the product.
End of Life Policy
This section details our end of life policy, provides product support status and FAQ's.
Sniffer Filters
This section provides a list of available filters that allow network managers to monitor, capture, and display particular packets of data. Filters can identify a range of network anomalies from peculiar packets of data to unusual peaks in traffic. But one of the most important functions of a filter is to alert network managers to the presence of malicious traffic.